Need help to get Service Now CMDB data loaded

By Amit Kumar posted 06-07-2021 09:50

Hi All,

The Scheduled CMDB Datalink job failed with the error -

com.apptio.datalink.shared.engine.connector.framework.TaskExecutionException: Engine Failed to retrieve FrontDoor Info

The error is from Apptio and might comes during execution. Not sure what would be the reason and any fix.

Any one faced this issue, help me to work on the fix.


1 comment


10-13-2021 09:50

Hi @Amit Kumar I'm sorry for the delay. Since this wasn't posted as a question, I just found it when looking at Data Link Blogs. I assume your issue has been resolved but I just wanted to make sure and see if you had any additional questions.