IT Financial Transparency

  • Dashboards for the IT Decision Maker

    Dashboarding solutions have been around for years. But, their widespread usage was limited by the inability of older software to gather and update information in real-time. Now, all that’s changing. Today’s innovative dashboards integrate...
  • Amplify IT Cost Transparency in 2012

    For the last few years, business leaders have issued the same command to IT: do more with less. And according to a new study from Gartner, 2012 promises to be eerily similar to last year in terms of IT spending patterns and priorities. A year ago,...
  • The State of the IT Union

    Earlier this week in Washington DC, President Obama gave his annual State of the Union address. Meanwhile, in another Washington, a less publicized State of the Union was taking place: a state of the IT union was delivered by Bharat Shyam , the former...
  • Bridging the CIO-CFO Communication Gap

    Can you feel it? The friction between the CIO and CFO is almost palpable. Just a year ago, CIO magazine’s 2011 State of the CIO report revealed that only one-third of CIOs feel they are seen as a “trusted partner or business peer.”...
  • Analytics for the Data-Driven CIO

    IT budgets are squarely in the crosshairs of CFOs looking to drive down fixed costs. In response, CIOs are taking a hard look at their data, yet most still rely on generic tools to spark insights and make decisions. Apptio recently sponsored a report...
  • Adventures in IT Budgeting

    Who owns the IT budget? The answer to that question is increasingly important, especially in today’s competitive and changing business environment. But, just as the answer is increasingly “important,” it’s also becoming more...
  • A Five Step Checklist for the Cloud

    Cloud computing continues transforming IT in new and perhaps unexpected ways. As Arthur Cole explains in his recent article, The Changing Face of IT Infrastructure : “The cloud is rightly described as another abstraction on top of an already...
  • Is Healthcare Ready for the Cloud?

    In passing the HITECH Act as part of ARRA in 2009, the government had two primary goals: Moving physicians who have been slow to migrate from paper-based patient records to an electronic medical record (EMR) system, and ensuring that patient data...
  • The Costing Engine Behind Facebook’s New Vending Machines

    During a recent trip to Silicon Valley, I had the opportunity to sit down with Michal Lev-Ram of Fortune Magazine, to discuss the emerging Technology Business Management (TBM) category and how CIOs are putting TBM solutions to work to transform their...
  • IBM: CIOs Focused on BI, Analytics and Cloud Computing

    Results from a new IBM study of more than 3,000 global CIOs confirm what we at Apptio have known for some time: Cloud computing, BI, and analytics are going to prove essential to increasing competitiveness over the next three to five years. IBM's...
  • IT as a "Full Contact Sport"

    At Apptio, we’ve heard people describe technological innovation in plenty of different ways. Many think of it as a “game changer,” a “key to success,” or a “must-have.” But, Roger Roberts, an IT strategist...
  • VW Credit Discusses Top 10 ROI and Value Points @ Chicago Roundtable

    Recently I had the opportunity to facilitate one of our regional Transform Roundtables in Chicago with the CIO of VW Credit, Kari VenderVeen and her Manager of IT Finance and Performance, Usman Ghani . Attending this roundtable event were five other companies...
  • Excuses, Excuses -- Why CIOs are Not Managing their IT Costs

    I recently did a roundtable breakfast with 13 IT leaders across various industries. In the software business, we are always focused on talking about the things that are going great. We rarely talk about the issues that are holding back greater market...
  • Is Your IT Department Left Wing, Right Wing or Moderate?

    IT author and thought leader Phil Simon doesn’t mince words. But, when most IT departments are mired in “chaos” – as Simon clearly believes they are – straight talk is precisely what’s needed. How else can we engage...
  • The Controversy of Chargebacks in the Cloud

    Bernard Golden recently wrote an excellent article in CIO Magazine on the brewing controversy of Chargeback for Cloud Services and the challenge that comes with “charge for consumption.” He nailed it: “One of the most controversial...
  • PPM -- Trying to Fit a Square Peg into a Round Hole

    Let me preface this post by saying, Apptio is a big proponent of Project Portfolio Management (PPM). We believe a customer who is already using a PPM system to manage projects is one step ahead of the game. With a market expected to surpass the $1B mark...
  • Bridging the TBM Gap: A Nation of Spreadsheet Users

    As I talk to prospects, other IT Finance practitioners and attend trade shows, I am constantly reminded that our customers are on the cutting edge of IT Financial Management and leveraging the latest technology to advance their capabilities. That’s...
  • IT Demand Management vs. Chargeback. Why Choose?

    Linda Tucci, SearchCIO, wrote a pair of great articles ( Deutsche Post DHL cuts IT budgets by half with a supply demand model and Does IT Chargeback Pave the Way to Outsourcing? ) following a discussion on whether IT Demand Management practices or Chargeback...
  • Potential Pitfalls of a Chargeback system

    Processor magazine writes an interesting article on some of the pitfalls of implementing a chargeback system. Without knowing more, it seems to me that the issues in this article arose from a flat rate cost allocation policy and weak leadership (duplicate...
  • Activity Based Costing is the best allocation methodology

    I applaud Dean Branton for driving the need for Cost Transparency and chargeback systems in his article “ How to create a system for charging back IT services .” And I love his 5 key points: (paraphrasing) 1. A chargeback system should...
  • Refocusing on Lean, Part 2

    How do we Get There Companies doing the best in becoming Lean are focusing on a few key objectives: 1. Become a Service provider to the Business. The first step in maximizing value and creating processes is to understand how IT technology maps...
  • Refocusing on Lean

    I thought I’d start out the New Year by reexamining what it means to be Lean when it comes to IT. Although the roughest waters of the recent recession are behind us, spending is not expected to make a strong comeback in 2010. As we continue to think...
  • Chargeback as a means of Demand Management

    Kurt Marko of Processor.com has written some excellent articles on the field of IT Financial Management (see my previous blog Quantifying the Cost of IT ). His article this week, To Chargeback or Not? , provides a very nice overview of the key arguments...
  • On IT Benchmarking

    Here at Apptio, we believe that benchmarking is a critical component of IT Financial Management – it provides two important reality checks: First, to ensure an accurate allocation model. For example, if you’re allocating Desktop Support...
  • Holding IT Vendors Accountable

    Deborah Gage brings up a very interesting point in her article “ What Else Y Combinator Looks for in a Startup .” She says, " a company like Apptio could force enterprise software vendors to make better, cheaper software "...