September, 2009

  • Chargeback as a means of Demand Management

    Kurt Marko of Processor.com has written some excellent articles on the field of IT Financial Management (see my previous blog Quantifying the Cost of IT ). His article this week, To Chargeback or Not? , provides a very nice overview of the key arguments...
  • On IT Benchmarking

    Here at Apptio, we believe that benchmarking is a critical component of IT Financial Management – it provides two important reality checks: First, to ensure an accurate allocation model. For example, if you’re allocating Desktop Support...